Hello all, this is some role that me and Melissa made up today. It's to help with training the mentors with scenario situations. So basically we can use these at guidelines when assessing how the trainees would deal with a situation whilst at work.
Mentor Role-Play:
Role play scenarios to be shown in the training session
Location: Birmingham City University
Student and mentor are about to commence their weekly mentoring session, the student has come prepared with a few questions to ask the mentor.
3 examples
One where the mentor successfully directs the mentee to another source
Mentor: “Hello, what would you like to work on today?”
Mentee: “I’m having trouble finding secondary reading material for my assignment”
Mentor: “You can find secondary reading material from any of our campus’ libraries, you can also find examples online using EBooks or Electronic resources such as Swetswise and Jstor”
One where the mentor directs the mentee appropriately to answer their question
Mentor: “Hello, How can I help you today?”
Mentee: “I’m having some trouble with family and I’ve been forced to leave my accommodation. What do I do?
Mentor: “I’m Sorry to hear about your situation, I’d be happy to direct you to the student welfare officer, she will be able to help you with your personal issues, and if you are not comfortable with speaking directly to someone then you may access information via our website and blog.”
One where the mentor learns something from the mentee
Mentor: “Hello, What do you need help with today?”
Mentee: “I was wondering if you could assist me with referencing my material, specifically websites”
Mentor: “I’m afraid on that specific thing I am not able to assist you with. There are some referencing workshops running every now and again if you want to be taught on that specific matter, sorry.”
Mentee: “Is it just workshops? I overheard someone talking about a general resource link on moodle where there are different types of referencing guides.”
Mentor: “Wow! That’s great. I will be sure to take a look at that as it may help with my own academic studies.
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